Meet us from June 25 to 27 and experience how SERVICE 1 is rethinking field service – seamlessly integrated into your Proalpha environment. Efficient. Digital. Future-o…
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Field service is changing dramatically.
With us for the better.
The challenges in field service are comprehensive, and so should be the answers. Effective solutions therefore go hand in hand with revolutionary changes: what is meant by “digital transformation”.
Our experts translate this term for you, make digitalization utilisable and offer investment and future security to you: through improved processes, the right software and a valid roadmap for implementation.
So you can tackle cost pressures and skills shortages. Achieve more. With fewer resources. And you will be in the
we don’t do everything. But what we do, we do really well. best company of large companies and groups that have been relying on SERVICE 1 for years. Because we don’t do everything. But what we do, we do very well.
Its all about service
When you have to do more with less. When customer demands are increasing. When digitalisation in the field is more than just a buzzword. Then it’s good to know: Service can do more. With us.
- Use self-service options
- Automate warehousing
- Save fuel costs
- Making the best use of experts
- Avoid double and empty trips
- Reach your destination faster
- Always have the right parts to hand
- Perfect preparation with self-service
- Reduce overtime
- Concentration on essential tasks
- Faster onboarding
- Know-how always and everywhere
- Networking realizes potential
- More applications in the same time
- Contract management
- Parts management increases liquidity
- Selling service instead of machines
- Offer service as an independent product
- Customer satisfaction attracts business
- Recognizing and exploiting potential for parts sales
- Conserving resources through intelligent use of materials
- Reduce CO2 through route planning
- Extend service life through proactive service
- Every measure digitally processed and documented
SERVICE 1. Better. For your field service.
International market leaders have been relying on SERVICE 1 for over 30 years.
Service is more than the sum of its parts.
When every part is taken seriously.
We bring people, processes and technologies together to make your service organization more efficient and agile.
The good thing about choosing SERVICE 1:
It is the right choice.
SERVICE 1 is the name of our company and our software, a cloud-based solution for field service management.
A solution that integrates seamlessly into your IT landscape: As a self-sufficient best-of-breed solution that securely covers all service processes.
You can also use SERVICE 1 modularly to get more out of your existing solution. We offer Plug-in solutions for example for SAP, Microsoft Dynamics or Proalpha to achieve this.
Your strategy and requirements are what matter. But you are always working with a solution that will pay for itself quickly.
You can be confident that our projects will not only take place, but will be completed successfully.
Your plan against single blueprints.
The quick wins.
The plan for digitalization in field service sets a process in motion that is characterized by many unknowns. And by the coming together of service, IT and stakeholders.
The Quick Wins show the roadmap for service transformation, highlight your service potential and provide answers on topics such as scheduling and knowledge management.
You always receive results that you can work with immediately. From recommendations for action to concrete decision templates. And: always at a fixed price.
This makes your entry calculable. Your path too.
Stiebel Eltron has been relying on SERVICE 1 for over 10 years
SERVICE 1 accompanies Stiebel Eltron through all technical customer service processes – from quotation preparation to contract activation and deployment planning.
Our solution provides technicians with all order details directly on their mobile device, automatically recognizes spare parts via part numbers and also provides all important information offline.
SERVICE 1 thus ensures greater efficiency, clarity and digital security throughout the entire service process.
Video abspielen
The Right Notes from the Start,
to the Highest C.
The beginning is the beginning of everything. Especially when it comes to solutions for future-proofing your service. That’s why the first contact is particularly important to us. We invite you to talk to our experts. Right up to C-level.
Direct and fast. Events and webinars.
Experience SERVICE 1 on site or remotely. Get in touch and let us take the first steps together, simply and without obligation. And when it comes to building up know-how quickly and in a targeted manner, there is no better place to go than our webinars.
