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SERVICE 1 – Leading Field Service Experience.

SAP Field Service Performance with SERVICE 1

The SERVICE 1 App

The new way of mobile working.

We understand the challenges of the field service industry and with SERVICE 1 we have a modular, efficient and versatile solution to optimise your field service processes and achieve excellence.

SERVICE 1 Field Service is already easy to integrate with SAP S/4HANA and the SAP Service Cloud in the product standard.

Experience the modern and flexible user interface of the SERVICE 1 app. Effective service, always and everywhere – for every platform and all end devices.

p field Service mit service1
SERVICE 1 Mobile Service App
SERVICE 1 GmbH

GMS becomes SERVICE 1

GMS Development becomes SERVICE 1, continuing our consistent focus on the field service sector. Over the past 30 years, we have developed into a leading specialist for field service processes and built up in-depth knowledge of business processes and the efficient implementation of technologies. The fact that the company and product have the same name illustrates our comprehensive expertise in field service and our aspiration to create outstanding solutions for our customers with professional competence and technological know-how.

Your quick introduction to the new service orientation

Field Service Quick Wins

The Quick wins from SERVICE 1 offer targeted, smaller solutions that enable immediate improvements in your field service. These preliminary products create quick results in areas such as deployment planning or mobile applications and serve as the basis for a gradual, comprehensive digitalisation of your field service management. The fast, immediately realisable solutions for areas such as resource planning and mobile applications – always at a fixed price. The scope, type of results and group of participants are clearly defined.

SERVICE 1 Logo
Your advantages thanks to our solution

Optimise your services

Savings in order taking and scheduling
0 %
Growth in productivity and profitability
0 %
Less driving time and kilometres
0 %
Higher customer satisfaction
0 %
Shorter reaction times
0 %
The innovative field service solution from SERVICE 1

SERVICE 1 - setting new standards

SERVICE 1 provides the functionality of all our smart service solutions via the cloud. Whether service console, automatic dispatching, real-time route optimization, spare parts and contract management, mobile service for technicians, portals and knowledge management for your customers and service partners as well as AI and smart services.

You determine the scope and platform (e.g. Salesforce or SAP), and we support you in simply realizing your visions of good service.

SERVICE 1 UI alle Devices

SERVICE 1 is platform-independent and modularly configurable for any application.

SERVICE 1 is used in more than 70 countries.

Optimized for all end devices and systems: e.g. SAP, Salesforce, Microsoft etc.

Exclusive report from WBR - AI in use in field service

AI in use in field service. Service can be so smart!

The professionals from WBR Insights surveyed 100 service managers from companies across Europe. The answers and solutions can be found in the report, which was produced in cooperation with SERVICE 1. 

Download the exclusive report free of charge here.

KI im Service - Report GMS
SERVICE 1 - uncompromisingly service-oriented

The SERVICE 1 success story LPR GmbH Neuss

With our leading field service software solution, we help LPR GmbH from Neuss in the areas of after sales and field service management. The global player from Neuss now relies on the innovative All-in-One Solution Suite from SERVICE 1 for after field service.

These companies trust our software
SERVICE 1 - Qualified service experts for over 30 years

Our experience is your industry advantage

Deployments worldwide daily
> 100000
Technicians on duty daily with SERVICE 1
> 0
Countries is SERVICE 1 in use
> 0
SERVICE 1 Field Service Management Demo

Request your free SERVICE 1 demo now.

Techniker Dispo mit SERVICE 1
A great team, constantly looking for new talent.

Your career with SERVICE 1

Committed and ambitious employees are the basis of our path to success, on which we have now been moving for over 30 years. We are an open company that treats its fellow human beings in a friendly manner. We want to become more inclusive every day to promote its social and cultural diversity. If you count initiative, creativity as well as enthusiasm among your characteristics and have service excellence as a claim, then apply with us. We look forward to hearing from you!