SERVICE 1 Contract
Customer relationships at their best.
Like any contract, service contracts are comprehensive and extensive sets of rules. If the fulfillment of all agreements is automatically ensured, both sides benefit through relief, efficiency and security. With SERVICE 1 Contract, you can manage your customer relationships. Nothing gets lost. Everyone wins.
The rules remain.
Everything else will get better.
With SERVICE 1 Contract, you can manage your services and billing over the entire life cycle of your service contract. You can provide your customers with options to choose from as early as the contract design stage. As soon as the contract is activated, you can individually control who performs what and how. Your customers receive exactly what has been agreed. Nothing less. But also no services that are not billed.
Your technicians no longer need to negotiate prices either, as invoices are issued automatically. Everything is taken care of. You can therefore precisely measure how profitable your contracts are.
Your customers receive maximum reliability, and dispatchers are also noticeably relieved. Automatic notifications enable predictive maintenance for greater reliability.
Contracts with subcontractors can of course also be recorded and automated.
SERVICE 1 CONTRACT can be easily and seamlessly integrated into your ERP. Costly customizing for mapping service contracts? No more!
Advantages at a glance:
Automatic processing of contracts
More sales and predictable service business
Higher profitability
Stiebel Eltron has been relying on SERVICE 1 for over 10 years
SERVICE 1 accompanies Stiebel Eltron through all technical customer service processes – including the mapping of several thousand contracts.
Our solution provides technicians with all order details directly on their mobile device, automatically recognizes spare parts via part numbers and also provides all important information offline.
SERVICE 1 thus ensures greater efficiency, clarity, and digital security throughout the entire service process.
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