This is where the industry's experts and decision-makers meet. On one day. Under one roof….
SERVICE 1 & Salesforce
For efficient service processes.
We optimize your service processes without system disruptions. With SERVICE 1, you gain a comprehensive view of your operational processes and increase the efficiency of your company.
More efficiency through integration.
SERVICE 1 for the Salesforce platform.
SERVICE 1 for Salesforce offers you numerous advantages. As the leading platform for customer relationship management, Salesforce offers you a comprehensive overview of your customers. By connecting it with SERVICE 1, these business processes are significantly enhanced and complemented by the essential part of aftersales and service.
This seamless integration of SERVICE 1 allows you to manage your service processes directly in Salesforce, avoiding system breaks. This leads to greater efficiency and enables consistent data management across all processes. Furthermore, no additional IT qualifications are required to maintain and customize the solution.
A modular solution
flexibly adapted.
Whether you want to integrate work preparation, contract management scheduling & route optimization or 100% offline mobile solution for the technicians in the field or the customer and partner portal – SERVICE 1 complements the existing Salesforce environment, no integration is necessary.
Thanks to our expertise in integrating SERVICE 1 with other company-wide IT systems such as ERP, PLM and SLM, all data is reliably, efficiently and flexibly integrated via our Integration Service.
The ultimate solution for efficient service
SERVICE 1 provides you with a comprehensive service solution that covers all aspects of your service organization. From appointment scheduling and route optimization to a 100% offline-capable mobile application for technicians – SERVICE 1 offers everything you need. The solution supports various operational service processes such as installation, inspection, maintenance, repair, conversion and upgrade.
No Salesforce integration is required, so you can control all data and processes from your Customer 360 environment centrally. This leads to a significant increase in efficiency and resource optimization. SERVICE 1 takes your service performance to a new level and simplifies your business processes.
Simply seamlessly integrated
SERVICE 1 for your system
SERVICE 1 offers a comprehensive solution for seamless integration into your infrastructure, linking all relevant IT systems. By integrating CRM, ERP and mobile applications, Service1 creates a unified platform that centralizes and simplifies your service processes. This enables you to use data consistently and improve collaboration, allowing you to respond more quickly and accurately to customer requirements. Benefit from improved transparency and optimized service quality through SERVICE1’s powerful integration with your existing systems.
Direct and fast.
Experience SERVICE 1 on site or remotely. Get in touch and let’s take the first steps together, simply and without obligation. And when it comes to building up know-how quickly and in a targeted manner, there is no better place to go than our webinars.
