
THE FIELD SERVICE CONFERENCE
Frankfurt/Main – 15 May 2025
Are you ready for the future of field service?
The future of field service starts now!
The world of service is changing rapidly. New technologies, increasing efficiency requirements and changing customer needs are presenting companies with ever greater challenges – while also opening up new opportunities. However, if you don’t just want to react to change, but actively shape it, you need the right exchange, new perspectives and practical solutions.
With SERVICE NXT 2025, we are creating exactly this platform: a unique event that brings together decision-makers, experts and innovators from the industry to discuss the future of field service – with a practical, forward-looking and realistic approach.
That's why you should be there.

Exclusive industry knowledge and innovations at first hand
New technologies, fresh strategies, clear competitive advantages – SERVICE NXT 2025 gives you exclusive insights into the latest developments in field service. Find out where the journey is headed, which innovations really count and how you can successfully handle current challenges.

High-level networking with decision-makers and experts
Meet top decision-makers, industry experts and innovators – in person and in an exclusive setting. The exchange at the SERVICE NXT 2025 – Exclusiv Board offers you the unique opportunity to learn from best practices, make valuable contacts and exchange ideas with leading minds in the industry at eye level.

Immediately realisable practical knowledge and best practices
No dull theory here – just practical solutions that work immediately. Inspiring keynotes, innovative talks and breakout sessions provide you with exclusive industry knowledge and specific approaches that you can apply directly in your company.



Achieve more together
“Innovations must implement the service strategy and contribute to profitability and customer satisfaction from day one. At NXT25, you will see how other companies are planning for the future and have the opportunity to benefit from the experience of successful innovations.
Be there in Frankfurt am Main on 15 May 2025!
With SERVICE NXT 2025, we are creating a platform where decision-makers, experts and innovators can come together to discuss the future of field service – with a practical, forward-looking and realistic focus.”
The SERVICE NXT highlights
The conference begins at 9:00 a.m.
Inspirational keynote by a service VP (DAX group)
Innovative topic: Vision & outlook on the service in 2030
Interactive World Café sessions
Live discussion and best practices
Expert panels with strategic insights
Reference Highlight Service examples for the future
- The conference will finish around 5:00 pm.
For whom is SERVICE NXT 2025 a must?
SERVICE NXT 2025 is aimed at everyone who wants to actively shape the future of field service. The conference is particularly valuable for:
Service managers and decision-makers who want to make their organisation more efficient, more digital and future-proof.
Field service managers and process owners who want to learn about best practices and innovative technologies.
Technology and innovation managers who need to keep an eye on the latest developments and trends in the service sector.
Managing directors and strategists who want to use field service as a success factor for sustainable growth.
Registration for SERVICE NXT 2025
Let’s set the course for the future together!
Find out all about SERVICE NXT 2025
SERVICE NXT Frankfurt Wiesenhüttenplatz

The SERVICE NXT conference is taking place at a venue that exudes innovation and creativity: the Design Offices Frankfurt Wiesenhüttenplatz. Located right in the heart of the city, this modern conference space offers the perfect atmosphere for forward-looking ideas and the exchange of ideas in the field service industry. An inspiring environment that opens up new perspectives – exactly the right setting for SERVICE NXT!
DesignOffice
Frankfurt Wiesenhüttenplatz
Wiesenhüttenplatz 25
60329 Frankfurt am Main
How to find us
Getting to SERVICE NXT
Design Offices Frankfurt Wiesenhüttenplatz is centrally located and easy to reach, whether you’re travelling by plane, train or car.
By plane: From Frankfurt Airport (FRA), you can reach the location in about 15 minutes by S-Bahn (S8/S9 towards Hanau, get off at Hauptbahnhof) or by taxi.
By rail: Frankfurt Central Station is just a few minutes’ walk away – perfect for a comfortable journey by train.
By car: You can find parking in the surrounding car parks, e.g. in the Baseler Platz car park or the Hauptbahnhof Süd car park.
These hotels are located nearby.
Scandic Hotel Frankfurt
Wilhelm-Leuschner-Straße 44
Frankfurt am Main
Premier Inn Frankfurt
Elbestraße 7
60329 Frankfurt/Main
Publications in the media
By registering, you acknowledge and agree that photos may be taken at this event and, if necessary, published after the event via the media channels of SERVICE 1 GmbH (social media, press, etc.) and stored for information and advertising purposes.
If you have any questions about this, please do not hesitate to contact us.
Contact: [email protected]
Do you have any questions about SERVICE NXT?
Whether you have questions about registration, the programme, travel or individual participation options – we are happy to help! Contact us anytime. Our team is at your disposal for any questions you may have about the event.
Contact: [email protected]