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Privacy policy

  1. Introduction

We are delighted that you are interested in our company. Data protection is a particularly high priority for the management of SERVICE 1 GmbH. The website of SERVICE 1 GmbH can be used without providing any personal data. However, if a data subject wishes to use specific services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

With the following information, we would like to provide you, as a person affected by our data processing, with an overview of how we process your personal data and your rights under data protection laws. You can generally use our website without providing any personal data. However, if you wish to use specific services offered by our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

The processing of personal data, such as your name, address, or email address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to “SERVICE 1 GmbH.” This privacy policy is intended to inform you about the scope and purpose of the personal data we collect, use, and process.

As the data controller, we have implemented numerous technical and organizational measures to ensure that the personal data processed via this website is protected as completely as possible. However, Internet-based data transmissions can generally be subject to security vulnerabilities, meaning that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us via alternative means, such as by telephone or mail.

  1. Responsible person

The responsible party within the meaning of the GDPR is:

SERVICE 1 GmbH

An der Talle 89, 33102 Paderborn, Deutschland

Phone: 05252 9891-0

Fax: 05251 5239-19

E-Mail: [email protected]

Representatives of the responsible party: Norbert Armbruster / Carsten Müller

  1. Data protection officer

You can reach the data protection officer as follows:

Carsten Knoop

Phone: 05221 87292-01

Fax: 05221 87292-49

E-Mail: [email protected]

You can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

  1. Legal basis for processing

Art. 6 (1) (a) GDPR serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 para. 1 lit. b GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services.

If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c GDPR.

In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance details, or other vital information had to be passed on to a doctor, hospital, or other third party. In this case, the processing would be based on Art. 6 (1) lit. d GDPR.

Ultimately, processing operations may be based on Art. 6 (1) lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not prevail. Such processing operations are permitted to us in particular because they have been specifically mentioned by the European legislator. In this regard, the legislator took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47, sentence 2 of the GDPR).

  1. Technology

5.1 SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details, or contact requests that you send to us as the operator. You can recognize an encrypted connection by the fact that instead of “http://” in the address line of your browser, there is “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

5.2 Data collection when visiting the website

When you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (in so-called “server log files”). Our website collects a series of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following may be recorded:

When using this general data and information, we do not draw any conclusions about your person. Rather, this information is required in order to

We therefore evaluate the data and information collected for statistical purposes and with the aim of improving data protection and data security within our company in order to ultimately ensure an optimal level of protection for the personal data we process. The data in the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection.

6.1 General information about cookies

We use cookies on our website. These are small files that your browser automatically creates and stores on your IT system (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain viruses, Trojan horses, or other malware.

Information is stored in the cookie that arises in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.

Cookies are used to make our website more user-friendly. We use session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted when you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specific period of time. If you visit our site again to use our services, the system will automatically recognize that you have already visited us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to collect statistical data on the use of our website and to evaluate this data for the purpose of optimizing our offer for you. These cookies enable us to automatically recognize you when you visit our website again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is necessary for the purposes stated above in order to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely disabling cookies may mean that you cannot use all the functions of our website.

Cookie settings

6.2 Cookie Opt-in

You have given your consent to this via our opt-in cookie banner within the meaning of Art. 6 para. 1 lit. a GDPR.

Cookie settings

  1. Contents of our website

7.1 Contact / Contact form

When you contact us (e.g. via the contact form or email), personal data is collected. The data collected in the case of a contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been processed, this is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal storage obligations to the contrary.

7.2 Application management / Job board

We collect and process applicants’ personal data for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant sends us relevant application documents electronically, for example by email or via a web form on our website. If we conclude an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If we do not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that there are no other legitimate interests on our part that prevent deletion. Other legitimate interests in this sense include, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).

In this respect, data processing is carried out solely on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.

  1. Receiving marketing information

8.1 Consent to receive marketing information based on my personal interests

I would like to receive marketing information by email from SERVICE 1 Development and its affiliates (collectively “SERVICE 1”) based on my personal interests in SERVICE 1 products and services.

In addition to the option of expressly indicating my interest in certain products and services (e.g., via a form), SERVICE 1 determines my personal interests by using cookies to store information about my visits to SERVICE 1 websites, such as articles accessed, documents downloaded, date and time of access (“usage data”) in a personal profile. This profile also stores information about whether and when I have opened marketing emails from SERVICE 1; SERVICE 1 obtains this information by retrieving small images embedded in the emails (so-called web beacons).

The following information, which I have entered myself on the SERVICE 1 website or which may be stored in SERVICE 1 customer relationship management systems, is also added to the profile:

• Personal contact details (e.g. name, title, company, role/function, country, telephone number)
• Information about the company where I am employed (e.g. address, industry and any other publicly available information).

The data described in the previous paragraph (“data”) will be used by Platzhalter to send me marketing information (e.g., newsletters, product information, event invitations) about products and services that may be of interest to me by email. In addition, the data may be used by SERVICE 1 sales staff to send me offers and provide me or my company with the best possible service.

Your data will be deleted from SERVICE 1’s marketing automation system if it is no longer required for marketing purposes or if you have withdrawn your consent.

Data transfer
SERVICE 1 may pass on my data to its affiliated companies for the purposes listed above. Furthermore, the operator of the marketing automation platform used by SERVICE 1 (Salesforce Pardot) has the technical ability to access my data.

Revocation and further information
I have the right to revoke this consent at any time with effect for the future via a link contained in the respective e-mail or via the [email protected] mailbox.

The revocation means that I will no longer receive any further marketing information from SERVICE 1 based on this consent. Notwithstanding the possibility of revoking my consent at any time, I can technically prevent the processing of usage data by deleting cookies in the browsers I use.
Further information regarding the processing of my data can be found in this privacy policy from SERVICE 1.

  1. Web analysis

9.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (https://www.google.de/intl/de/about/) (Gordon House, Barrow Street, Dublin 4, Ireland; hereinafter referred to as “Google”), on our websites. In this context, pseudonymized usage profiles are created and cookies (see section “Cookies”) are used. The information generated by the cookie about your use of this website, such as

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and the design of this website in line with user needs. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be traced back to you (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

The use of Google Analytics is in the interest of optimizing and designing our website to meet your needs. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the following link: Disable Google Analytics. An opt-out cookie will be set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will have to set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

9.2 Google Analytics & Remarketing

We have integrated Google Remarketing services on this website. Google Remarketing is a feature of Google AdWords that enables a company to display advertisements to Internet users who have previously visited the company’s website. The integration of Google Remarketing therefore allows a company to create user-specific advertising and consequently display advertisements that are relevant to the interests of the internet user.

The operating company of the Google Remarketing services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google Remarketing is to display advertisements that are relevant to your interests. Google Remarketing enables us to display advertisements via the Google advertising network or on other websites that are tailored to the individual needs and interests of Internet users.

Google Remarketing places a cookie on the IT system of the data subject. The cookie enables Google to recognize visitors to our website when they subsequently visit other websites that are also members of the Google advertising network. Each time a website is accessed that has integrated the Google Remarketing service, your Internet browser automatically identifies itself to Google. As part of this technical process, Google receives personal data such as your IP address or surfing behavior, which Google uses, among other things, to display advertisements relevant to your interests.

The cookie stores personal information, such as the websites you visit. Each time you visit our website, personal data, including your IP address, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may share this personal data collected through technical means with third parties.

You can prevent cookies from being set by our website at any time, as described above, by adjusting the settings of your Internet browser and thus permanently objecting to the setting of cookies. Such a setting of your Internet browser would also prevent Google from setting a cookie on your IT system. In addition, a cookie already set by Google Analytics can be deleted at any time via your Internet browser or other software programs.

You also have the option of objecting to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads from every Internet browser you use and make the desired settings there.

Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f GDPR on the basis of our legitimate interest in the display of personalized advertising, market research and/or demand-oriented design of its website.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.de/intl/de/policies/privacy/.

9.3 WordPress Stats

This website uses the WordPress tool Stats to statistically evaluate visitor access. The provider is Automattic Inc, 60 29th Street #343, San Francisco, CA 94110-4929, USA.

WordPress Stats uses cookies, which are stored on your computer and allow your use of the website to be analyzed. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address is anonymized after processing and before storage.

“WordPress-Stats” cookies remain on your device until you delete them.

WordPress Stats cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in the anonymous analysis of user behavior in order to optimize both our website and our advertising.

You can configure your browser to notify you when cookies are set and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functionality of our website may be restricted.

You can object to the collection and use of your data in the future by clicking on this link to set an opt-out cookie in your browser: https://www.quantcast.com/opt-out/.

If you delete the cookies on your computer, you must set the opt-out cookie again.

  1. Advertising

10.1 Google (AdWords) & Remarketing

Our website uses the functions of Google AdWords Remarketing, which we use to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). For this purpose, Google places a cookie in your browser, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited.

The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 para. 1 lit. f GDPR.

Any further data processing will only take place if you have consented to Google linking your Internet and app browsing history to your Google account and using information from your Google account to personalize the ads you see on the web. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked to Google Analytics data by Google in order to form target groups.

You can permanently deactivate the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/

Alternatively, you can find out about the use of cookies and change your settings at the Digital Advertising Alliance website at www.aboutads.info. Finally, you can set your browser to notify you when cookies are being used, so that you can decide whether to accept them or not. If you decide to accept cookies, you may find that some of the features on our website are not available.

Google Ireland Limited, based in Ireland, is certified under the US-European data protection agreement “Privacy Shield,” which ensures compliance with the data protection standards applicable in the EU.

Further information and the data protection provisions regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/

10.2 Google AdWords with conversion tracking

We have integrated Google AdWords into this website. Google AdWords is an internet advertising service that allows advertisers to place ads in Google’s search engine results and on the Google advertising network. Google AdWords allows advertisers to specify keywords in advance, which are then used to display an ad in Google’s search results only when the user enters a keyword-related search query into the search engine. In the Google advertising network, the ads are distributed to relevant websites using an automatic algorithm and taking into account the previously specified keywords.

The company operating the Google AdWords services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party advertising on our website.

If you arrive at our website via a Google ad, Google will place a so-called conversion cookie on your IT system. A conversion cookie expires after thirty days and is not used to identify you. The conversion cookie is used to determine whether certain subpages, such as the shopping cart of an online shop system, have been accessed on our website, provided that the cookie has not yet expired. The conversion cookie enables both us and Google to determine whether a user who has accessed our website via an AdWords ad has generated a sale, i.e., completed or canceled a purchase.

The data and information collected through the use of conversion cookies are used by Google to compile visit statistics for our website. We then use these visit statistics to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other Google AdWords advertising customers receive any information from Google that could be used to identify you.

The conversion cookie stores personal information, such as the websites you have visited. Each time you visit our website, personal data, including the IP address of the Internet connection you are using, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may share this personal data collected through technical processes with third parties.

You can prevent cookies from being set by our website at any time by adjusting the settings of your Internet browser and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on your IT system. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.

You also have the option of objecting to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads from your Internet browser and make the desired settings there.

Such evaluation is carried out in particular in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interests in displaying personalized advertising, conducting market research, and/or designing our website in line with your needs.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.de/intl/de/policies/privacy/.

  1. Plugins and other services

11.1 Google Tag Manager

This website uses Google Tag Manager, a cookie-free domain that does not collect any personal data.

This tool allows “website tags” (i.e., keywords that are integrated into HTML elements) to be implemented and managed via an interface. By using Google Tag Manager, we can automatically track which button, link, or personalized image you have actively clicked on and then record which content on our website is of particular interest to you.

The tool also triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If you have made a deactivation at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

The use of Google Tag Manager is in the interest of a comfortable and easy use of our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

11.2 Google WebFonts

Our website uses web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to ensure uniform font display. When you visit a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

To do this, the browser you are using must connect to Google’s servers. This allows Google to know that our website has been accessed via your IP address. We use Google Web Fonts to ensure that our website is displayed consistently and attractively.

This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Google Ireland Limited, based in Ireland, is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the level of data protection applicable in the EU.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/

11.3 Vimeo (Videos)

Our website uses plugins from the video portal Vimeo, Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA. When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Vimeo’s servers. The content of the plugin is transmitted directly from Vimeo to your browser and integrated into the page. Through this integration, Vimeo receives information that your browser has accessed the corresponding page of our website, even if you do not have a Vimeo account or are not currently logged in to Vimeo. This information (including your IP address) is transmitted directly from your browser to a Vimeo server in the USA and stored there.

If you are logged in to Vimeo, Vimeo can immediately associate your visit to our website with your Vimeo account. If you interact with the plugins (such as clicking the start button of a video), this information is also transmitted directly to a Vimeo server and stored there.

The data processing operations described are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Vimeo’s legitimate interest in market research and the needs-based design of the service.

If you do not want Vimeo to assign the data collected via our website directly to your Vimeo account, you must log out of Vimeo before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Vimeo as well as your rights in this regard and setting options to protect your privacy can be found in Vimeo’s data protection information: https://vimeo.com/privacy

The tracking tool Google Analytics is automatically integrated into Vimeo videos embedded on our website. This is Vimeo’s own tracking tool, to which we have no access and which cannot be influenced by our website. Google Analytics uses so-called “cookies” for tracking purposes. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

This processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of Vimeo’s legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

11.4 Mailings, newsletters and newsletter success measurement with Pardot

We would like to point out that we analyze your user behavior when sending the newsletter. We use the analysis tool Pardot from salesforce.com Inc., The Landmark at One Market, Suite 300, San Francisco, CA 94105, USA, for this purpose. The emails sent contain so-called “web beacons” for the purpose of analysis. These are pixel-sized files that are retrieved from our service provider’s server when you open the newsletter. For the evaluations, the above-mentioned access data and the “web beacons” are linked to your email address and an individual ID.

For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of the service provider to monitor individual users. The evaluations serve us much more to identify the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users. This also constitutes our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

You can object to the analysis of your user behavior at any time by clicking on the unsubscribe link provided in every newsletter email or by informing us by email at [email protected] or via another contact method. The information will be stored for as long as you are subscribed to the newsletter. After unsubscribing, we will store the data purely for statistical purposes and anonymously.

We only work with service providers who offer sufficient guarantees that appropriate technical and organizational measures are in place to ensure adequate protection of your rights. Salesforce.com has submitted to the EU-U.S. Privacy Shield and thus offers an additional guarantee of compliance with European data protection law when data is processed in the USA.

Furthermore, we have concluded a “Data Processing Agreement” with Salesforce. This is a contract in which Salesforce undertakes to protect our users’ data, to process it on our behalf in accordance with its privacy policy, and, in particular, not to disclose it to third parties.

  1. Your rights as a person affected

12.1 Right to confirmation

You have the right to request confirmation from us as to whether personal data concerning you is being processed.

12.2 Right to information Art. 15 GDPR

You have the right to obtain information from us at any time, free of charge, about the personal data stored about you and a copy of this data.

12.3 Right to rectification Art. 16 GDPR

You have the right to request the correction of inaccurate personal data concerning you. Furthermore, the affected person has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

12.4 Deletion Art. 17 GDPR

You have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the grounds provided for by law applies and insofar as the processing is not necessary.

12.5 Restriction of processing Art. 18 GDPR

You have the right to demand that we restrict processing if one of the legal requirements is met.

12.6 Data portability Art. 20 GDPR

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability pursuant to Art. 20 (1) GDPR, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

12.7 Objection Art. 21 GDPR

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balancing of interests) of the GDPR.

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

In individual cases, we process personal data for direct marketing purposes. You can object to the processing of personal data for such marketing purposes at any time. This also applies to profiling, insofar as it is related to such direct marketing. If you object to the processing of your data for direct marketing purposes, we will no longer process your personal data for these purposes.

In addition, you have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you that we process for scientific or historical research purposes or for statistical purposes in accordance with Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

You are free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

12.8 Revocation of data protection consent

You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.

12.9 Complaint to a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

  1. Routine storage, deletion, and blocking of personal data

We process and store your personal data only for the period necessary to achieve the purpose of storage or as required by the legal provisions to which our company is subject.

If the purpose for storage no longer applies or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

  1. Duration of storage of personal data

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of this period, the corresponding data will be routinely deleted unless it is no longer required for the fulfillment of the contract or for the initiation of a contract.

  1. Updates and changes to the privacy policy

This privacy policy is currently valid and was last updated in January 2020.

Due to the further development of our website and offers or due to changes in legal or regulatory requirements, it may be necessary to amend this privacy policy. The current privacy policy can be accessed and printed out at any time on the website at “https://www.SERVICE1.com/datenschutz/”.

This privacy policy was created with the support of the data protection software: audatis MANAGER.