A partnership that generates a competitive edge and creates a genuine service advantage.
How does it work? We will demonstrate this in our webinar on 18 December 2025 at 11:00 a.m.
Reliable field service is the result of the interaction between a technological platform and in-depth process expertise. This is precisely where the partnership between Salesforce and SERVICE 1 comes in: Salesforce provides the global enterprise basis for Customer 360, while SERVICE 1 expands this foundation with 30 years of service expertise and a fully integrated field service management solution, developed natively on Force.com and open to other ERP/CRM systems such as SAP and Microsoft.
SERVICE 1 focuses exclusively on service processes, combining inventory, best practice methodology and clearly structured solution architectures, and anchors new Salesforce technologies, including Agentforce, directly in operational processes. Technology, processes and people are viewed as a single entity, providing our customers with not only software, but also service expertise and ongoing support from a single source.
What to expect in the webinar
- Salesforce & SERVICE 1: the common foundation
- SERVICE 1 as a specialised field service solution
- Comprehensive support for all service processes
- Innovative use cases & customer success stories
- Adaptation of Salesforce technologies (Agentforce)
- How you benefit from all this. Directly.
Future-ready Field Service? With SERVICE 1 & Salesforce!
Complementary technology: Take advantage of the webinar to talk directly to our experts on both sides and ask your specific questions.
18 December 2025 // 11:00 a.m. – 11:45 a.m. – Online
Secure your place now and simply register.
Sebastian Baierle
Principal Partner Account Manager at Salesforce.
[email protected]
Jens Tackmann
Our experienced expert in service processes.
[email protected]
SERVICE 1. Besser. Für Ihren Field Service.
Unsere Kunden vertrauen uns, wenn es darauf ankommt – Serviceorganisationen mit tausenden Einsätzen pro Woche.