SERVICE 1 Blog

Insights. Stories. Expertise.

Vernetztes Punktemuster im modernen Design

Warranty Management as a strategic lever for cost control and profitability

In many service organisations, warranty claims are part of day-to-day operations and, at the same time, one of the biggest hidden cost factors. A modern warranty manageme...

Industries

Field Service Management in Medical Technology

When an MRI machine fails, it's not just a device that's down - lives may be at stake. ...

AI in Field Service – From Hype to Impact

Artificial intelligence is the topic of the moment but there is a significant gap between hype and reality....

Customer Success

How STIEBEL ELTRON strengthens its technical customer service

One system. End-to-end service processes. 100% adoption....

Industries

Wind energy on the rise: how FSM future-proofs the industry

Wind farms are expanding, but maintenance services are struggling to keep up. How modern field service management tackles the biggest challenges in wind farm maintenance ...