SERVICE 1 Blog

Insights. Stories. Expertise.

Vernetztes Punktemuster im modernen Design

AI Voice Agents in Field Service: Less Hold Music. More Service.

Around 70% of all service centre calls are routine. An AI voice agent handles them independently, freeing up your staff to focus on what really matters....

Partnership

If you don’t connect CPQ and Service, you’re leaving potential untapped

SERVICE 1 and camos enter into a strategic partnership, connecting CPQ with Field Service Management....

ServiceInsights

How to optimize your Field Service Scheduling

How service organisations achieve shorter response times and better customer experiences through intelligent scheduling....

We@SERVICE1

Twelve nations, one team. How we collaborate at SERVICE 1

What happens when people from twelve nations come together in one place, all working toward the same goal?...

Field Service Management 2026: Insights from the latest ISG Buyers Guide

Field Service Management 2026: What the new ISG study reveals about the future of service and why SERVICE 1 delivers exactly that....