On-Demand Webinar:
Scheduling and dispatching for streamlined field service
More jobs, more complexity, higher expectations
Service is your strongest growth lever, provided your scheduling keeps pace. On-time performance, capacity utilization, and travel time are the result of decisions made manually under time pressure every morning. Microsoft Dynamics 365 Field Service provides the process foundation for your service operations. However, the larger the organization, and the more engineers, locations, and individual dispatching logic come together, the sooner standard scheduling reaches its limits.
SERVICE 1 extends Microsoft Dynamics wherever large service organizations need agile scheduling and dispatching – from multi-day planning to short-term rescheduling to flexible configuration of planning views.
What to expect in the webinar recording:
- Multi-day projects: plan commissioning projects and major maintenance work involving multiple trades and dependencies
- Manage daily operations flexibly: handle sick leave, traffic delays, and escalations in real time
- Integrate partners and subcontractors: seamlessly incorporate external capacity into the same schedule
- Map individual dispatching logic: service order bundling and rule sets tailored to your requirements
- Service as a growth lever: turning service from a cost centre into your strongest lever for customer satisfaction and growth
Why you should watch:
From the planning board to automatic appointment suggestions to route optimization – see Enterprise Scheduling in action. In the recording of our expert webinar, you’ll learn how other service organizations increase their first-time fix rate, cut travel times, and relieve dispatching – and get concrete answers to typical everyday scheduling challenges, from multi-day assignments to partner integration.
Simply fill in the form – the recording starts right away.
SERVICE 1. Better. For your field service.
Our customers trust us when it matters – service organisations with thousands of deployments every week.