Knowledge on demand.
Webinars and expert talks from SERVICE 1
Watch the recordings whenever it suits you.
Webinar, expert forum or pitch: here you will find all SERVICE 1 recordings in one place. They show how service organizations put scheduling, service contracts, AI and mobile processes into practice, with real examples from industries such as medical technology, plant and mechanical engineering and special vehicles.
We openly share the knowledge from more than 30 years in field service: all recordings are available to you free of charge and on demand – whenever it fits into your working day, and as often as you like.
Practical, concise and available anytime.
All on-demand videos
ON-DEMAND VIDEO · KVD EXPERT FORUM
Service contracts that pay off
How recurring services create predictable revenue and which contract models work in the market today.
ON-DEMAND WEBINAR · PLANT AND MECHANICAL ENGINEERING
The asset at the center
How plant and machine builders manage commissioning, maintenance and repairs across the entire life cycle while securing availability and response times.
ON-DEMAND WEBINAR · AUTOMATED SCHEDULING & DISPATCHING
Automate up to 80% of your service appointments
How to factor skills, SLAs and location into every scheduling proposal and complete more jobs with the team you already have.
ON-DEMAND WEBINAR · SPECIAL AND COMMERCIAL VEHICLES
Less downtime, more availability
How manufacturers of special and commercial vehicles manage multi-stage service jobs, spare parts and warranties in one end-to-end process.
ON-DEMAND WEBINAR · SERVICE 1 FOR SALESFORCE
Future-ready field service
How to make Salesforce Customer 360 the enterprise foundation for your service and put Agentforce to work in day-to-day operations.
ON-DEMAND WEBINAR · INTELLIGENT DISPATCHING
Appointments you can keep
How more than 250 planning parameters deliver better appointment and route proposals, including multi-day jobs and automated maintenance planning.
ON-DEMAND WEBINAR · AI IN SERVICE
AI that really works in service
Why many AI projects get stuck at the proof-of-concept stage and how AI gives your team room for what really matters.
ON-DEMAND VIDEO · KVD PITCHDAYS
Service contracts, digital end to end
From quote to signature: with automated workflows, flexible billing including as-a-service models and real-time insights into your contracts.
ON-DEMAND WEBINAR · MICROSOFT DYNAMICS 365
Enterprise scheduling for Dynamics 365
How complex service organizations improve on-time performance, utilization and travel times by adding algorithmic scheduling to Microsoft Dynamics 365 Field Service.
ON-DEMAND WEBINAR · MEDICAL TECHNOLOGY
Field service for medical technology
Reduce downtime, improve service performance and stay compliant: with real-world MedTech examples and a live demo.