Webinar:
Field Service for Plant and Machinery Engineering

Field Service in Transition:
Recognizing Challenges, Leveraging Potential

Efficiency determines success. Find out how – in our webinar.

Field service in machinery engineering increasingly determines competitiveness, customer loyalty and growth in the plant and machinery engineering industry.

„The market for field service in machinery engineering is becoming more demanding, budgets are getting tighter and skilled workers remain scarce. The question is no longer whether processes need to become more efficient – but how quickly companies can tap into this potential.“

Field Service in Machinery Engineering: Recognize challenges. Use solutions.

Field service in machinery engineering is undergoing change: skills shortages, unplanned downtime, inefficient service processes and a lack of transparency are among the biggest challenges in plant and machinery engineering. With SERVICE 1’s field service solutions, you plan deployments automatically, retain knowledge within your company and create full transparency over assets, spare parts and service processes. In addition, equipment-as-a-service models are gaining in importance, while strict compliance and security requirements for machines, plants and IoT systems continue to grow.

Manufacturers of complex, intricate plants and machines with highly configured systems benefit in particular: here, the bill of materials, component history and a seamless data basis determine profitability, safety and customer loyalty.

Our Webinar Topics

• Skills shortage & knowledge loss – more performance despite fewer staff
• Reduce unplanned machine downtime and secure productivity
• Higher first-time-fix rate: the right solution on the first visit
• Full transparency over assets, service and data
• Digitalization with measurable benefits instead of data chaos
• Turn service from a cost factor into a growth driver
• Digital equipment file as a digital twin: bill of materials, components, history and warranties at component level
• Assembly, maintenance and repair seamlessly in one system – including smart service and equipment-as-a-service contracts
• Document security checklists and compliance evidence directly in the service order

Field service that convinces? That’s SERVICE 1.

The asset takes center stage – not the individual technician visit: digital equipment files, IoT data and smart contracts connect assembly, maintenance and repair into one system, forming the basis for profitability and growth.

Find out how SERVICE 1 helps your company successfully meet the challenges in the plant and machinery engineering industry. Register for the webinar: “Field Service for the Plant and Machinery Engineering Industry”.

15.09.2026 // 15:30 – Online & free of charge

Secure your spot now – registration is quick and easy.