On-Demand Video:
Service contracts as a resilience factor
Every service organization has potential that rarely gets tapped. Recurring and proactive services increase utilization, create predictable revenue and give you a clear advantage over price-aggressive competitors. In today’s economic climate, that resilience is worth more than ever. But what does it take not only to sell service contracts, but also to deliver them reliably and profitably?
In the KVD online expert forum, SERVICE 1 shows which service contract models are already succeeding in the market and who sells them, from standard to individual contracts. The session also covers the technical side: how to deliver every contract in a standardized way and make sure everyone involved acts according to the agreed service level.
What to expect in the video
The right starting point
Which services make a good starting point for recurring contracts.
Proven contract models
From standard to individual contracts: models that work in the market today.
Built to scale
The organizational groundwork that lets service contracts grow with your business.
When IT falls short
Solutions when your IT landscape cannot handle service contracts.
Our knowledge on demand: free and available to you anytime.
See how service organizations use service contracts to create predictable revenue and reliably deliver what was agreed. The recording is in German.
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