Webinar:
From firefighting mode to intelligent control – planning that makes your day-to-day service operations easier
See how modern service organizations rethink scheduling & dispatching – Join our webinar on 02.07.2026.
“Who goes where and when?” If that question comes up every single day, and you’re ready to answer it faster, more reliably, and with far less back-and-forth, you’re in the right place. We’ll show you how automated, data-driven scheduling boosts on-time performance, cuts response times, and transforms your dispatching from a coordination headache into a strategic advantage.
Up to 80% of all work orders can be scheduled fully automatically. No manual effort required. SERVICE 1 Scheduling factors in more than 250 planning parameters – from technician qualifications, availability, and SLAs to required parts, regional factors, traffic conditions, and even van stock. For complex jobs or last-minute rescheduling, the intelligent assistant suggests the best option and your dispatcher decides, backed by data instead of gut feeling. When a technician is unavailable, or a job runs late, the daily schedule adapts in real time. No domino effects, no chaos. Multi-day assignments, project-based services, automated maintenance planning: everything integrates seamlessly into your existing ERP and CRM landscape.
What you’ll get from the webinar
- Faster appointment booking – confirmed at first contact in the call center
- Less drive time, more productive time on-site
- Real relief for dispatchers and back-office teams
- Customers book their own service appointments – anytime, through the self-service portal
- Smarter planning with intelligent parameters and an intuitive scheduling board
- Proven ROI in 4 weeks through our Proof of Value program
Advanced scheduling & dispatching? That’s SERVICE 1.
We speak the language of technical service and we deliver solutions that work in the real world, every single day. Like what you hear? Then we’ll see you at the webinar: “Automated Scheduling & Dispatching in technical service”.
02.07.2026 // 3:30 pm – Online & free of charge
Reserve your spot now – registration is quick and easy.
Johannes Parensen
Our expert in smart service processes will guide you through the 45 minutes and answer your questions live.
[email protected]
SERVICE 1. Better. For your field service.
Our customers trust us when it matters – service organisations with thousands of deployments every week.