{"id":12467,"date":"2025-04-11T16:15:30","date_gmt":"2025-04-11T14:15:30","guid":{"rendered":"https:\/\/www.service1.com\/2_service-1-microsoft-dynamics\/"},"modified":"2026-04-21T11:49:51","modified_gmt":"2026-04-21T09:49:51","slug":"service-1-for-microsoft-dynamics","status":"publish","type":"page","link":"https:\/\/www.service1.com\/en\/service-1-for-microsoft-dynamics\/","title":{"rendered":"SERVICE 1 for Microsoft Dynamics"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-without-space has-black-background-color has-background    decor-dark is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"dhsv-stage-block alignwide size-stage-m  \">\n    <div class=\"content-wrapper\">\n        \n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h1 class=\"wp-block-heading\" id=\"h-service-1-for-microsoft-dynamics-nbsp\">SERVICE 1 for <span class=\"disable-wordbreak\">Microsoft<\/span> Dynamics&nbsp;<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-doing-better-things-better\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-tanne-color\"><span class=\"gradient-text\">Doing better things better.<\/span><\/mark><\/h2>\n\n\n\n<p>Dynamics 365 is established in many companies. But like any software, it is not suitable for everything. This is especially true for field service. When it comes to making things better, you score twice with SERVICE 1: with the smooth integration and the field service solutions themselves.<\/p>\n<\/div>\n<\/div>\n\n\n    <\/div>\n    <div class=\"dhsv-stacked-images-block  alignwide\">\n                    <div class=\"image\" data-speed=\"0.05\">\n                <picture >\n  <source srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/003-graphic2.svg 0w\" sizes=\"\"\/>\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/003-graphic2.svg\" alt=\"SERVICE 1 Analytics\" width=\"100\" height=\"100\" \/>\n<\/picture>\n            <\/div>\n                    <div class=\"image\" data-speed=\"0.1\">\n                <picture >\n  <source srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/005-digi-1.svg 0w\" sizes=\"\"\/>\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/005-digi-1.svg\" alt=\"Verkn\u00fcpfte Punkte in moderner Grafik\" width=\"100\" height=\"100\" \/>\n<\/picture>\n            <\/div>\n                    <div class=\"image\" data-speed=\"0.15\">\n                <picture >\n  <source srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/Loesungen-MS_V2-250x250.png 250w, https:\/\/www.service1.com\/wp-content\/uploads\/Loesungen-MS_V2-300x231.png 300w, https:\/\/www.service1.com\/wp-content\/uploads\/Loesungen-MS_V2-768x591.png 768w, https:\/\/www.service1.com\/wp-content\/uploads\/Loesungen-MS_V2.png 1268w\" sizes=\"(max-width:250px) 250px, (max-width:300px) 300px, (max-width:768px) 768px\"\/>\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/Loesungen-MS_V2.png\" alt=\"L\u00f6sungen Dynamics 365\" width=\"1268\" height=\"976\" \/>\n<\/picture>\n            <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-with-space-xl has-gray-background-color has-background  top-left  decor-yellow is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading\" id=\"h-ms-dynamics-tackles-many-challenges-our-add-on-solves-your-service-ones\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">MS Dynamics tackles many challenges.<br><\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\">Our add-on solves your service ones.<\/mark><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1000\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0582.jpg\" alt=\"\" class=\"wp-image-1862\" srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0582.jpg 1500w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0582-300x200.jpg 300w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0582-768x512.jpg 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p>Microsoft Dynamics enables a seamless digital transformation of the entire company &#8211; from the Internet of Things to billing.<\/p>\n\n\n\n<p>However, your service organization has processes that are so specific that they are not adequately mapped by a globally designed solution. In addition to the processes, there are typical challenges: Your service organization is no longer just about efficiency or costs &#8211; new regulations also need to be met, such as those resulting from global goals like sustainability.<\/p>\n\n\n\n<p>A solution that works independently of Dynamics is only of limited use: the effort for integration and maintenance causes additional costs &#8211; regardless of whether all functionalities can be used. That is why it is not about supplementing MS Dynamics &#8211; it is about enhancing MS Dynamics.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<h2 class=\"wp-block-heading\" id=\"h-familiar-integrated-service-neu-gedacht\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Familiar integrated.<br><\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\">Service neu gedacht.<\/mark><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p>SERVICE 1 combines process expertise with software know-how and offers you a specially created integration for Microsoft Dynamics 365. The plug-in technology masters this smoothly and without system interruptions. Your employees continue to work on the familiar user interface.<\/p>\n\n\n\n<p>With SERVICE 1, nothing seems to change &#8211; except that the performance range of your digital service organization takes a significant leap forward. We offer you a range of modules or the &#8220;best-of-breed&#8221; solution. Scheduling, for example, increases the flexibility and scope of your planning board, while Contract Management allows you to manage your customer relationships and work cost-effectively. Your requirements decide.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"2100\" height=\"1575\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-scaled.jpg\" alt=\"\" class=\"wp-image-5768\" srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-scaled.jpg 2100w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-300x225.jpg 300w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-1600x1200.jpg 1600w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-768x576.jpg 768w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-1536x1152.jpg 1536w, https:\/\/www.service1.com\/wp-content\/uploads\/DSCF0287-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 2100px) 100vw, 2100px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-tanne-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\" id=\"h-our-solutions-for-your-ms-dynamics\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Our solutions for your MS Dynamics:<\/mark><\/h3>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div\n    data-component=\"TeaserGrid\"\n    data-props=\"{\n    &quot;type&quot;: &quot;1&quot;,\n    &quot;style&quot;: &quot;step-style&quot;,\n    &quot;anchor&quot;: &quot;&quot;\n}\"\n    data-prop-children=\"\n&lt;div class=&quot;splide__slide&quot;&gt;\n    &lt;div class=&quot;teaser-losungen shadow-s-hover&quot; style=&quot;--hover-color: var(--blue-500); --hover-text-color: var(--white); --accent-color: var(--dark-500); --link-color: var(--dark-500); color: var(--dark-500); background-color: var(--light-gray);&quot;&gt;\n                    &lt;div class=&quot;teaser-losungen__icon&quot;&gt;\n                &lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;\n&lt;svg class=&quot;dhsv-icon&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot; version=&quot;1.1&quot; viewBox=&quot;0 0 512 512&quot;&gt;\n  &lt;!-- Generator: Adobe Illustrator 28.7.0, SVG Export Plug-In . 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cy=&quot;184.6&quot; r=&quot;10.9&quot;\/&gt;\n        &lt;circle cx=&quot;387.9&quot; cy=&quot;184.6&quot; r=&quot;10.9&quot; transform=&quot;translate(68.9 472.3) rotate(-67.5)&quot;\/&gt;\n        &lt;circle cx=&quot;300.2&quot; cy=&quot;184.6&quot; r=&quot;10.9&quot;\/&gt;\n      &lt;\/g&gt;\n    &lt;\/g&gt;\n  &lt;\/g&gt;\n&lt;\/svg&gt;            &lt;\/div&gt;\n                &lt;div class=&quot;teaser-losungen__content&quot;&gt;\n                            &lt;h4 class=&quot;title&quot;&gt;SERVICE 1 - Scheduling&lt;\/h4&gt;\n                                        &lt;p class=&quot;text&quot;&gt;The best time for efficiency and sustainability: real time.&lt;\/p&gt;\n                                        &lt;div class=&quot;teaser-losungen__link&quot;&gt;\n                    &lt;a href=&quot;https:\/\/www.service1.com\/en\/2_the-scheduling-and-disposition\/&quot; target=&quot;&quot;&gt;\n                        &lt;span&gt;\n                            To the solution page\n                            &lt;svg class=&quot;dhsv-icon&quot; 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Fits in every trouser pocket.&lt;\/p&gt;\n                                        &lt;div class=&quot;teaser-losungen__link&quot;&gt;\n                    &lt;a href=&quot;https:\/\/www.service1.com\/en\/2_2_the-mobile-field-service\/&quot; target=&quot;&quot;&gt;\n                        &lt;span&gt;\n                            To the solution page\n                            &lt;svg class=&quot;dhsv-icon&quot; width=&quot;8&quot; height=&quot;15&quot; viewBox=&quot;0 0 8 15&quot; fill=&quot;none&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;\n  &lt;path d=&quot;M1 13.5L7 7.5L0.999999 1.5&quot; stroke=&quot;#D1D1D1&quot; stroke-width=&quot;2&quot; stroke-linecap=&quot;round&quot; stroke-linejoin=&quot;round&quot;\/&gt;\n&lt;\/svg&gt;                        &lt;\/span&gt;\n                    &lt;\/a&gt;\n                &lt;\/div&gt;\n                    &lt;\/div&gt;\n    &lt;\/div&gt;\n&lt;\/div&gt;\n\n\n&lt;div class=&quot;splide__slide&quot;&gt;\n    &lt;div class=&quot;teaser-losungen shadow-s-hover&quot; style=&quot;--hover-color: var(--blue-500); --hover-text-color: var(--white); --accent-color: var(--dark-500); --link-color: var(--dark-500); color: var(--dark-500); background-color: var(--light-gray);&quot;&gt;\n                    &lt;div class=&quot;teaser-losungen__icon&quot;&gt;\n                &lt;?xml version=&quot;1.0&quot; encoding=&quot;UTF-8&quot;?&gt;\n&lt;svg class=&quot;dhsv-icon&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot; version=&quot;1.1&quot; viewBox=&quot;0 0 512 512&quot;&gt;\n  &lt;!-- Generator: Adobe Illustrator 28.7.0, SVG Export Plug-In . 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It&#039;s time to reap the rewards.&lt;\/p&gt;\n                                        &lt;div class=&quot;teaser-losungen__link&quot;&gt;\n                    &lt;a href=&quot;https:\/\/www.service1.com\/en\/2_the-knowledgemanagement\/&quot; target=&quot;&quot;&gt;\n                        &lt;span&gt;\n                            To the solution page\n                            &lt;svg class=&quot;dhsv-icon&quot; width=&quot;8&quot; height=&quot;15&quot; viewBox=&quot;0 0 8 15&quot; fill=&quot;none&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;\n  &lt;path d=&quot;M1 13.5L7 7.5L0.999999 1.5&quot; stroke=&quot;#D1D1D1&quot; stroke-width=&quot;2&quot; stroke-linecap=&quot;round&quot; stroke-linejoin=&quot;round&quot;\/&gt;\n&lt;\/svg&gt;                        &lt;\/span&gt;\n                    &lt;\/a&gt;\n                &lt;\/div&gt;\n                    &lt;\/div&gt;\n    &lt;\/div&gt;\n&lt;\/div&gt;\n\n\">\n<\/div>\n\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style- has-white-background-color has-background   overlap-small-top is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-style-same-height is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><div data-component=\"CTASektion\" data-props=\"{&quot;type&quot;:&quot;personal&quot;,&quot;teamData&quot;:[18123],&quot;title&quot;:&quot;&lt;span class=\\&quot;disable-wordbreak\\&quot;&gt;More knowledge? 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Nicht alles, was wir nutzen m\u00fcssen wir besitzen und idealerweise zahlen wir nur f\u00fcr den tats\u00e4chlichen Nutzen. Unternehmen m\u00fcssen sich ver\u00e4ndern und diesen Paradigmenwechsel mitgehen. Serviceabteiungen wandeln \u2026 Continued<\/p>\n","protected":false},"author":4,"featured_media":18982,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12467","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/pages\/12467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/comments?post=12467"}],"version-history":[{"count":10,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/pages\/12467\/revisions"}],"predecessor-version":[{"id":18144,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/pages\/12467\/revisions\/18144"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/media\/18982"}],"wp:attachment":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/media?parent=12467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}