{"id":15372,"date":"2025-10-10T16:09:41","date_gmt":"2025-10-10T14:09:41","guid":{"rendered":"https:\/\/www.service1.com\/?post_type=event&#038;p=15372"},"modified":"2025-10-10T16:18:54","modified_gmt":"2025-10-10T14:18:54","slug":"strategiegipfel-b2b-service-management-berlin","status":"publish","type":"event","link":"https:\/\/www.service1.com\/en\/event\/strategiegipfel-b2b-service-management-berlin\/","title":{"rendered":"Strategiegipfel B2B Service Management Berlin"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-without-space has-tertiary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"dhsv-stage-single-block align\">\n    <div class=\"content-wrapper\">\n        <div class=\"content\">\n            \n\n<h2 class=\"wp-block-heading\" id=\"h-strategiegipfel-b2b-service-management-berlin\">Strategiegipfel B2B Service Management Berlin<\/h2>\n\n\n<div class=\"meta-item\">\n                            <span class=\"icon\"><svg class=\"dhsv-icon\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"DateRangeFilled\" opacity=\"0.7\">\n<path id=\"Vector\" d=\"M7.5 9.16666H5.83333V10.8333H7.5V9.16666ZM10.8333 9.16666H9.16667V10.8333H10.8333V9.16666ZM14.1667 9.16666H12.5V10.8333H14.1667V9.16666ZM15.8333 3.33332H15V1.66666H13.3333V3.33332H6.66667V1.66666H5V3.33332H4.16667C3.24167 3.33332 2.50833 4.08332 2.50833 4.99999L2.5 16.6667C2.5 17.5833 3.24167 18.3333 4.16667 18.3333H15.8333C16.75 18.3333 17.5 17.5833 17.5 16.6667V4.99999C17.5 4.08332 16.75 3.33332 15.8333 3.33332ZM15.8333 16.6667H4.16667V7.49999H15.8333V16.6667Z\" fill=\"var(--icon-base, black)\"\/>\n<\/g>\n<\/svg><\/span>\n                        <span class=\"label\">02.12.2025 &#8211; 03.12.2025<\/span>\n        <\/div>\n        \n            <div class=\"meta-item\">\n                            <span class=\"icon\"><svg class=\"dhsv-icon\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"AccessTimeFilled\" opacity=\"0.7\">\n<g id=\"Vector\">\n<path d=\"M9.99199 1.66666C5.39199 1.66666 1.66699 5.39999 1.66699 9.99999C1.66699 14.6 5.39199 18.3333 9.99199 18.3333C14.6003 18.3333 18.3337 14.6 18.3337 9.99999C18.3337 5.39999 14.6003 1.66666 9.99199 1.66666ZM10.0003 16.6667C6.31699 16.6667 3.33366 13.6833 3.33366 9.99999C3.33366 6.31666 6.31699 3.33332 10.0003 3.33332C13.6837 3.33332 16.667 6.31666 16.667 9.99999C16.667 13.6833 13.6837 16.6667 10.0003 16.6667Z\" fill=\"var(--icon-base, black)\"\/>\n<path d=\"M10.417 5.83332H9.16699V10.8333L13.542 13.4583L14.167 12.4333L10.417 10.2083V5.83332Z\" fill=\"var(--icon-base, black)\"\/>\n<\/g>\n<\/g>\n<\/svg><\/span>\n                        <span class=\"label\">ab 10:00<\/span>\n        <\/div>\n        \n    \n\n        <\/div>\n            <\/div>\n    <div class=\"image\">\n        <picture >\n  <source srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/B2B_Service_Gipfel_banner-250x250.jpg 250w, https:\/\/www.service1.com\/wp-content\/uploads\/B2B_Service_Gipfel_banner-300x150.jpg 300w, https:\/\/www.service1.com\/wp-content\/uploads\/B2B_Service_Gipfel_banner-768x384.jpg 768w, https:\/\/www.service1.com\/wp-content\/uploads\/B2B_Service_Gipfel_banner.jpg 1500w\" sizes=\"(max-width:250px) 250px, (max-width:300px) 300px, (max-width:768px) 768px\"\/>\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/B2B_Service_Gipfel_banner.jpg\" alt=\"Strategiegipfel B2B Service Management\" width=\"1500\" height=\"750\" \/>\n<\/picture>\n                    <div class=\"logo\">\n                <img decoding=\"async\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/Bildschirmfoto-2025-10-10-um-13.09.26.png\" alt=\"KI im Service Management Digitale Transformation Proaktiver statt reaktiver Service Service-Innovation &amp; neue Gesch\u00e4ftsmodelle Globaler Support &amp; internationale Servicekompetenzen\">\n            <\/div>\n            <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-with-space-xl has-black-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100%\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-shaping-change-exploiting-potential\"><span class=\"gradient-text\">Shaping change, exploiting potential<\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-b2b-services-in-the-age-of-ai-employee-engagement-and-growing-customer-demands\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">B2B services in the age of AI, employee engagement, and growing customer demands<\/mark><br><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">SERVICE 1 is part of the exclusive group of participants at this year&#8217;s B2B Service Management Event hosted by Project Networks in Berlin. The event brings together decision-makers and thought leaders from the technical service sector \u2013 and this is exactly where we feel at home. As specialists in field service management, we have been helping to shape the future of technical field service for over 30 years.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our experts will be on hand to discuss the challenges of scheduling, modern service technologies, and future-proof processes. If you would like to exchange ideas about smart approaches to field service management, let&#8217;s talk!<\/p>\n\n\n<div class=\"dhsv-buttons horizontal alignwide is-layout-flex wp-block-dhsv-buttons-is-layout-flex\" data-align=\"wide\" style=\"display: flex; flex-wrap: wrap; flex-direction: row; justify-content: left\">\n\t\n<a\n    href='https:\/\/www.project-networks.com\/events\/b2b-service-management\/'\n    target=''\n    class=\"dhsv-button gradient-outline color-petrol \"\n            style=\"--button-bg-color: var(--dark-500); --button-text-color: var(--white); --button-hover-color: var(--dark-500);\"\n    >\n    <span>More about the event<\/span>\n    <svg class=\"dhsv-icon\" width=\"19\" height=\"16\" viewBox=\"0 0 19 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n  <path d=\"M11.0156 1.8125L17.2031 8L11.0156 14.1875M15.3437 8C7.39902 8 1 8 1 8\" stroke=\"white\" stroke-width=\"2\" stroke-miterlimit=\"10\" stroke-linecap=\"square\"\/>\n<\/svg><\/a>\n\n\n<\/div>\n\n\n\n<div style=\"height:65px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Auch 2024 ist Service1 wieder als Partner, Experte und Aussteller auf dem Field Service Congress in Amsterdam vertreten. Erleben Sie bei uns, wie exzellenter Service funktioniert und warum mehr als nur Software n\u00f6tig ist, um echte Kundenzufriedenheit zu erreichen. Entdecken Sie praxisnahe L\u00f6sungen und wertvolle Einblicke aus erster Hand!<\/p>\n","protected":false},"featured_media":15398,"template":"","event_category":[69],"class_list":["post-15372","event","type-event","status-publish","has-post-thumbnail","hentry","event_category-event-category-en"],"acf":{"type":"event","start_datum":"2025-12-02 10:00:00","end_datum":"2025-12-03 17:00:00","standort":"Riu Plaza Hotel, Martin-Luther-Stra\u00dfe 1, 10777 Berlin","logo":15374,"teasertext":"SERVICE 1 is part of the exclusive group of participants at this year's B2B Service Management Event hosted by Project Networks."},"_links":{"self":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event\/15372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event"}],"about":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/types\/event"}],"version-history":[{"count":3,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event\/15372\/revisions"}],"predecessor-version":[{"id":15407,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event\/15372\/revisions\/15407"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/media\/15398"}],"wp:attachment":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/media?parent=15372"}],"wp:term":[{"taxonomy":"event_category","embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event_category?post=15372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}