{"id":14888,"date":"2025-08-22T15:49:57","date_gmt":"2025-08-22T13:49:57","guid":{"rendered":"https:\/\/www.service1.com\/?post_type=event&#038;p=14888"},"modified":"2025-08-28T20:49:52","modified_gmt":"2025-08-28T18:49:52","slug":"webinar-ai-supported-field-service","status":"publish","type":"event","link":"https:\/\/www.service1.com\/en\/event\/webinar-ai-supported-field-service\/","title":{"rendered":"Webinar: AI-supported field service"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-without-space has-tertiary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"dhsv-stage-single-block align\">\n    <div class=\"content-wrapper\">\n        <div class=\"content\">\n            \n\n<h1 class=\"wp-block-heading\" id=\"h-ai-supported-service-when-knowledge-acts\">AI-supported service. When knowledge acts.<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">In this webinar, we show you how technology can have a real impact on your service.<\/p>\n\n\n<div class=\"meta-item\">\n                            <span class=\"icon\"><svg class=\"dhsv-icon\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"DateRangeFilled\" opacity=\"0.7\">\n<path id=\"Vector\" d=\"M7.5 9.16666H5.83333V10.8333H7.5V9.16666ZM10.8333 9.16666H9.16667V10.8333H10.8333V9.16666ZM14.1667 9.16666H12.5V10.8333H14.1667V9.16666ZM15.8333 3.33332H15V1.66666H13.3333V3.33332H6.66667V1.66666H5V3.33332H4.16667C3.24167 3.33332 2.50833 4.08332 2.50833 4.99999L2.5 16.6667C2.5 17.5833 3.24167 18.3333 4.16667 18.3333H15.8333C16.75 18.3333 17.5 17.5833 17.5 16.6667V4.99999C17.5 4.08332 16.75 3.33332 15.8333 3.33332ZM15.8333 16.6667H4.16667V7.49999H15.8333V16.6667Z\" fill=\"var(--icon-base, black)\"\/>\n<\/g>\n<\/svg><\/span>\n                        <span class=\"label\">25.09.2025<\/span>\n        <\/div>\n        \n            <div class=\"meta-item\">\n                            <span class=\"icon\"><svg class=\"dhsv-icon\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g id=\"AccessTimeFilled\" opacity=\"0.7\">\n<g id=\"Vector\">\n<path d=\"M9.99199 1.66666C5.39199 1.66666 1.66699 5.39999 1.66699 9.99999C1.66699 14.6 5.39199 18.3333 9.99199 18.3333C14.6003 18.3333 18.3337 14.6 18.3337 9.99999C18.3337 5.39999 14.6003 1.66666 9.99199 1.66666ZM10.0003 16.6667C6.31699 16.6667 3.33366 13.6833 3.33366 9.99999C3.33366 6.31666 6.31699 3.33332 10.0003 3.33332C13.6837 3.33332 16.667 6.31666 16.667 9.99999C16.667 13.6833 13.6837 16.6667 10.0003 16.6667Z\" fill=\"var(--icon-base, black)\"\/>\n<path d=\"M10.417 5.83332H9.16699V10.8333L13.542 13.4583L14.167 12.4333L10.417 10.2083V5.83332Z\" fill=\"var(--icon-base, black)\"\/>\n<\/g>\n<\/g>\n<\/svg><\/span>\n                        <span class=\"label\">15:00 &#8211; 15:45<\/span>\n        <\/div>\n        \n    \n\n        <\/div>\n            <\/div>\n    <div class=\"image\">\n        <picture >\n  <source srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/assets_task_01k391rd25ffs81zjkyg8vd1pw_1755871824_img_1-250x250.webp 250w, https:\/\/www.service1.com\/wp-content\/uploads\/assets_task_01k391rd25ffs81zjkyg8vd1pw_1755871824_img_1-300x200.webp 300w, https:\/\/www.service1.com\/wp-content\/uploads\/assets_task_01k391rd25ffs81zjkyg8vd1pw_1755871824_img_1-768x512.webp 768w, https:\/\/www.service1.com\/wp-content\/uploads\/assets_task_01k391rd25ffs81zjkyg8vd1pw_1755871824_img_1.webp 1536w\" sizes=\"(max-width:250px) 250px, (max-width:300px) 300px, (max-width:768px) 768px\"\/>\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/assets_task_01k391rd25ffs81zjkyg8vd1pw_1755871824_img_1.webp\" alt=\"Digitaler Techniker, agentic ai\" width=\"1536\" height=\"1024\" \/>\n<\/picture>\n            <\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-without-space has-gray-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:90%\">\n<h3 class=\"wp-block-heading\" id=\"h-your-field-service-can-do-more-with-agentic-ai-it-can-even-do-it-automatically\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">Your field service can do more. With Agentic AI, it can even do it automatically.<\/mark><\/h3>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-how-can-you-benefit-from-this-find-out-in-our-webinar-on-september-25-2025-at-3-00-p-m\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\">How can you benefit from this? Find out in our webinar on September 25, 2025, at 3:00 p.m.<\/mark><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You know the buzzwords: skills shortage, training new employees, effectiveness, efficiency, material and storage costs\u2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can tackle all of these individually, but the comprehensive solution is to transform your service organization. Specifically: the use of intelligent AI agents. These act independently. Make decisions. Train. Order. They save time and materials. They ensure higher customer satisfaction and greater motivation among your workforce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The prerequisite: being up to speed on the topic. We are. For companies and corporations. With this knowledge, we make AI usable\u2014and profitable\u2014for you.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"wp-block-paragraph\"><strong>You can expect the following added value from the webinar:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list is-style-light-background has-white-background-color has-background\">\n<li>How AI takes the pressure off your dispatchers\u2014while still keeping track of everything<\/li>\n\n\n\n<li>Why AI agents can do more than just process data, and how they make decisions automatically and flexibly.<\/li>\n\n\n\n<li>How to tackle skills shortages with AI-based planning<\/li>\n\n\n\n<li>How to increase your first-time fix rate with AI<\/li>\n\n\n\n<li>How companies are already successfully working with AI agents<\/li>\n\n\n\n<li>How you benefit from all this. Directly.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-without-space has-gray-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\">\n<p class=\"wp-block-paragraph\"><strong>The first step: Get comprehensive information.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI is a big topic. Make it tangible for yourself with live examples and measurable successes. We look forward to your participation in the webinar on September 25 at 3 p.m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Secure your place now and simply register.<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Our A-team for Agentic AI\u2014and for your success in service<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"593\" height=\"593\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/Dina_frei.png\" alt=\"\" class=\"wp-image-14946\" style=\"width:150px\" srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/Dina_frei.png 593w, https:\/\/www.service1.com\/wp-content\/uploads\/Dina_frei-300x300.png 300w, https:\/\/www.service1.com\/wp-content\/uploads\/Dina_frei-250x250.png 250w\" sizes=\"auto, (max-width: 593px) 100vw, 593px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Dino Nesic<br><\/strong>Account Manager at SERVICE 1 and expert in complex but smart service processes.<br><a href=\"mailto:D.Nesic@service1.com\">D.Nesic@service1.com<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"565\" src=\"https:\/\/www.service1.com\/wp-content\/uploads\/Miro_frei.png\" alt=\"Miroslaw Dynia SERVICE 1\" class=\"wp-image-14948\" style=\"width:150px\" srcset=\"https:\/\/www.service1.com\/wp-content\/uploads\/Miro_frei.png 565w, https:\/\/www.service1.com\/wp-content\/uploads\/Miro_frei-300x300.png 300w, https:\/\/www.service1.com\/wp-content\/uploads\/Miro_frei-250x250.png 250w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Dr. Miroslaw Dynia<br><\/strong>Director of Product Management. He has over 20 years of experience in developing service management solutions.<br><a href=\"mailto:M.Dynia@service1.com\">M.Dynia@service1.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:4%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:48%\"><iframe loading=\"lazy\" title=\"Webinar KI gest\u00fctzter Service ENG\" class=\"pardotform\" src=\"https:\/\/pa.gms-development.com\/l\/854063\/2025-08-28\/cg6m5\" width=\"100%\" height=\"800\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe><\/div>\n<\/div>\n\n\n\n<div style=\"height:65px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Auch 2024 ist Service1 wieder als Partner, Experte und Aussteller auf dem Field Service Congress in Amsterdam vertreten. Erleben Sie bei uns, wie exzellenter Service funktioniert und warum mehr als nur Software n\u00f6tig ist, um echte Kundenzufriedenheit zu erreichen. Entdecken Sie praxisnahe L\u00f6sungen und wertvolle Einblicke aus erster Hand!<\/p>\n","protected":false},"featured_media":14895,"template":"","event_category":[],"class_list":["post-14888","event","type-event","status-publish","has-post-thumbnail","hentry"],"acf":{"type":"event","start_datum":"2025-09-25 15:00:00","end_datum":"2025-09-25 15:45:00","standort":"Online","logo":"","teasertext":"Am 23.09.25 ist SERVICE\u202f1 auf dem LIT Kundentag in Neuhof an der Zenn dabei \u2013 mit einem klaren Ziel: Field Service Prozesse intelligenter, effizienter und zukunftssicher zu gestalten."},"_links":{"self":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event\/14888","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event"}],"about":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/types\/event"}],"version-history":[{"count":5,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event\/14888\/revisions"}],"predecessor-version":[{"id":14979,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event\/14888\/revisions\/14979"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/media\/14895"}],"wp:attachment":[{"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/media?parent=14888"}],"wp:term":[{"taxonomy":"event_category","embeddable":true,"href":"https:\/\/www.service1.com\/en\/wp-json\/wp\/v2\/event_category?post=14888"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}