Using AI in field service

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KI im Field Service Whitepaper

Service can be so intelligent.

AI in field service, recognizing opportunities, exploiting potential.

Technical service companies are under massive pressure: staff shortages, increasing customer requirements, high costs and complex processes. Many are asking themselves: how can technology actually help – without adding to the complexity?

The answer: artificial intelligence.

SERVICE 1’s new white paper shows how companies across Europe are already achieving measurable results with AI – and where the problems lie. It is the first major European industry report that speaks plain language.

AI and field service: an unbeatable combination!

With AI, your field service becomes a real team player – bots in action, goodbye routine! SERVICE 1 complements human technical power with intelligent automation – for smart orders, fast assistance and satisfied customers. We offer a roadmap for anyone who wants to set up digital and future-proof service processes – and is looking for realistic, feasible approaches.

What you can expect in the white paper:

  • Where AI really works in field service today
  • What leading service organizations are up to
  • What stumbling blocks there are – and how to avoid
  • How you can get started right away
  • and many more AI insights from the service industry