Smart IoT Events
Easily monitor devices in real time and detect and fix maintenance issues early.
With SERVICE 1 Smarte IoT Events, automated actions can accelerate your field service processes.
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IoT - service can be this smart
If technical devices are connected via the IoT, this data can be used to determine whether a device will go out of service, will soon go out of service, or whether an action on the part of the operator or technician is necessary. Interpretation of the data and derivation of necessary actions is mostly based on specific IoT platforms. The SERVICE 1 Smart IoT Event ties the IoT platform to the operation and service. This allows dedicated automated actions to be scheduled for events, such as maintenance or repair with specified spare parts. Likewise, operators or other units responsible in the operation can be addressed.
The benefits of IoT events
Through the use of sensors and networked devices, Smart IoT Events can detect problems early and send notifications to technicians to alert them to potential issues. SERVICE 1 uses this information to minimize downtime and optimize maintenance. This can improve efficiency and repair timeframes.
Your advantages
- Since tasks are automatically assigned to the responsible unit, service processing time is significantly reduced
- As response time is reduced and the SERVICE 1 Smart IoT Event can initiate actions around the clock, the service concept can be transformed from a reactive model to an availability model