Service is changing dramatically.
With us for the better.
The Service Transformation Assessment







More. With less. With us!
It’s not about doing less, but about using your energy in a focused way so that you can achieve more in a targeted manner! All of this has to happen quickly. After all, it’s not just the scope of the changes that is enormous, the speed is also constantly increasing. This is another reason why a planned approach is so important. You will receive this from us immediately. And then you can act. In good time.
A digital field service can only be successful if your service processes are interlinked with other business processes. In this way, they become part of the overall IT and digitalization strategy. In short: it’s about recommendations for action that also work across the board and avoid system breaks.
Everything at a glance
- Target group: Service, IT and digitalization managers; stakeholders
- Expertise: Moderated & led by 2 service digitization experts
- Format: Consultative assessment
- Implementation: Remote (Kickoff and presentation of results on site if necessary)
- Duration: 5 x approx. 3-hour workshops plus kick-off and presentation of results
- Investment: €9,800
Your benefits from the project
- We shed light on your service processes and take all perspectives into account.
- The proof of value helps you to determine the digital maturity level of your service processes.
- Together, we develop a target image of your digital service organization and derive measures.
- We provide impetus and highlight opportunities.
- Together, we develop a target IT architecture for your service processes.
- We bring all the relevant people together.
- You will receive a specific recommendation for action.
There is no single solution. But there is a common one.
We take a holistic approach to service processes and work with you to develop a concrete result in five clearly defined steps. From the initial coordination of the project scope through to detailed implementation planning, we accompany you step by step, both remotely and on-site, to ensure that all requirements can be implemented precisely.
The results of the assessment
- Transparent picture of your service processes
- Target image of your digital service organization
- Understanding of the IT target architecture for your service processes
- Service transformation roadmap, measures and recommendations for action
Talk to us
You are very welcome to talk to us about your prospects in advance. You will be in contact with our experts right from the start, who will be happy to explain our approach to you. The quickest way to contact us is to arrange an initial meeting.
Start your service transformation with us.
Service Transformation Assessment
Please send me more information about the.

Metyis - Partners for Impact
SERVICE 1 is delighted to have Metyis at its side as the perfect partner for digitalization in field service. Metyis, as a recognized company for digital transformation and strategic consulting, brings impressive expertise and many years of experience in this area. Their innovative solutions and extensive knowledge make Metyis an ideal partner for SERVICE 1. Together we will present you with profound insights, proven strategies and pioneering technologies to make field service more efficient and future-oriented.
SERVICE 1 - The service experts
SERVICE 1 has the ideal expertise to comprehensively present the topic of digitalization in field service. With years of experience and in-depth expertise in developing customized solutions for companies, SERVICE 1 is a pioneer in digital transformation. Our proven track record and innovative approaches make us a reliable partner that offers you sound insights, proven strategies and practical technologies for an efficient transition to digital processes in field service. Rely on us to successfully shape the future of your field service!