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Securing knowledge pays off.

Knowledge management Proof of Value

Knowledge management in service improves efficiency by enabling quick access to collected specialist knowledge. Together, we determine the specific benefits of a knowledge management solution for you and the best ways to implement it.

 

Wissensmanagement Proof of Value von SERVICE 1
These companies rely on our expertise
Perfect planning as a clear competitive advantage

Know-how. There for everyone when they need it.

Your employees’ know-how is worth an enormous amount. But your knowledge base is constantly dwindling! This is due to factors such as retirement, fluctuation, external service partners and the ever-increasing pace of product change. This outflow of know-how also makes it difficult or even impossible to train new staff. As a result, customer satisfaction and loyalty fall. The solution lies in knowledge management that collects knowledge and offers quick access. At any location. Online and offline. Our Knowledge Proof of Value is a crucial first step: a three-month evaluation and test phase.

Particularly in technical customer service and after sales, companies risk losing their knowledge. This loss cannot be replaced. Even worse: it endangers your customer relationships. It is therefore essential to take countermeasures. Recognize gaps and close them. Identify experts, store their knowledge centrally, process it and make it available.

Keeping and managing knowledge in your company offers you decisive competitive advantages. Especially in field services. To realize all the advantages, you need a solution that integrates seamlessly into your processes. This is made possible by a partner who understands you: SERVICE 1.

Everything at a glance

Your benefits from the project

SERVICE 1. Because knowledge needs experts.

The start is simple. With the Proof of Value.

Overview and insight. For valid steps on the way to your digital customer service. Determine the individual benefits in a 3-month test phase and test under real conditions. Convince yourself – and your stakeholders.

This is what you have achieved after the proof of value:

The results

Your digital knowledge management

The strategy

Knowledge management in service improves efficiency by enabling quick access to accumulated expertise.

We are at your side to help you realize these advantages. Together, we determine the specific benefits of a knowledge management solution for you and the best way to implement it – because technology is not everything. And knowledge needs experts who are as familiar with the processes as they are with the use of technology. We would be happy to discuss this with you in advance. Please contact us for an initial meeting.

Start your service transformation with us.

Knowledge management Proof of Value

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Partners for Impact

SERVICE 1 is delighted to have Metyis at its side as the perfect partner for digitalization in field service. Metyis, as a recognized company for digital transformation and strategic consulting, brings impressive expertise and many years of experience in this area. Their innovative solutions and extensive knowledge make Metyis an ideal partner for SERVICE 1. Together we will present you with profound insights, proven strategies and pioneering technologies to make field service more efficient and future-oriented. 

https://metyis.com/

SERVICE 1 - The service experts

SERVICE 1 has the ideal expertise to comprehensively present the topic of digitalization in field service. With years of experience and in-depth expertise in developing customized solutions for companies, SERVICE 1 is a pioneer in digital transformation. Our proven track record and innovative approaches make us a reliable partner that offers you sound insights, proven strategies and practical technologies for an efficient transition to digital processes in field service. Rely on us to successfully shape the future of your field service!