Agentforce & SERVICE 1:
SERVICE 1 is an early adopter of Salesforce AI
SERVICE 1 was selected by Salesforce to be one of the first to bring the new Agentforce technology to market. For you, this means early access to one of the most innovative solutions for field service. Take advantage of the technological edge and benefit from secure, AI-supported efficiency for your service processes.
Use the opportunities presented by Agentforce
The latest Salesforce AI technology for field service is now available – and you can use it directly for your benefits. SERVICE 1 helps you to optimally integrate Agentforce into your processes and to find the best solution for your individual challenges.
The benefits of Agentforce for you:
- AI-supported deployment planning for immediate efficiency gains
- Optimised processes to relieve the burden on your skilled workers
- Secure and future-proof processes – with SERVICE 1 at your side
Let’s work together to realise the potential of Agentforce for your company – with practical, safe and individually tailored solutions.
SERVICE 1 is a Salesforce partner for the latest service technology
SERVICE 1 has been an official Salesforce partner for decades and has defined the requirements of the field service industry and their implementation in Salesforce. Not least thanks to this long-standing partnership and our extensive expertise in field service management, we are one of the first companies to be able to use and offer Agentforce.
Your benefit with SERVICE 1:
- In-depth Salesforce expertise for seamless integration
- Proven best practices for optimal efficiency in your service
- Fast access to AI & innovations
- Secure and customised implementation
How Agentforce can measurably increase service efficiency
Average up to value of comparable technologies
Field service in transition:
Are you ready for the future?
The field service sector is under pressure: a shortage of skilled workers, increasing efficiency requirements and high safety requirements demand new solutions. Agentforce offers the answer.
- Relieving the burden on skilled workers: AI takes over routine tasks
- Minimise response times: the AI assistant never sleeps and helps to analyse complex problems faster and suggest better solutions, including intelligent planning in real time.
- Secure data management: the highest security standards protect your sensitive information
Agentforce: The new dimension in field service management
Agentforce revolutionises the way you work in a wide range of areas in your company. Use these capabilities in field service with SERVICE 1 – an AI-supported technology that thinks and plans ahead while also comprehensively protecting your data.
- Intelligent deployment planning: automated scheduling in real time – efficient, flexible and reliable
- AI knowledge assistant: Service technicians receive context-based information exactly when they need it.
- Enterprise-grade security: end-to-end encryption, zero-trust architecture and GDPR compliance
The security advantage: innovative technologies inspire confidence
Agentforce protects your field service data with state-of-the-art encryption (TLS 1.2/1.3, AES-256), multi-factor authentication (MFA) and granular access controls. As a Salesforce-native solution, it guarantees maximum security, real-time monitoring and GDPR compliance. At the same time, Agentforce ensures that AI-generated responses are always accurate – through quality-assured data sources and intelligent linking.
- Zero-trust architecture: every access is consistently checked.
- End-to-end encryption: protection against unauthorised access
- Guaranteed compliance: fulfilment of international guidelines
- AI-powered precision: guaranteed reliable and verified answers
Experience it live or get personalised advice? We'd love to!
Whether you prefer a personal consultation or a live demo, we will show you how to optimise your field service, reduce your technicians’ workload and make your service processes more efficient with Agentforce.
- Free initial consultation: We analyse your current situation and develop tailored solutions to meet your challenges.
- Live demo: Experience Agentforce in action and see for yourself how AI-supported planning, knowledge management and security features are revolutionising your service.
Make an appointment now and discover the possibilities!
The expert knowledge of SERVICE 1 for you
Please send me further information about Agentforce as a service.
SERVICE 1 Field Service Management for Salesforce
By seamlessly combining SERVICE 1 with Salesforce, you can maximise the efficiency of your customer service processes while providing outstanding service quality.
SERVICE 1 Agentforce on the Salesforce AppExchange
Our Agentforce solution is now listed on the Salesforce AppExchange, making it even easier and smoother to integrate into your existing Salesforce environment.
